Accessibility statement

Last updated: November 2026

CRISTAL CERÁMICAS, S.A. (hereinafter “CRISTACER”) is committed to making its website www.cristalceramicas.com accessible, so that it can be used by as many people as possible, regardless of their abilities or the technology they use.

This accessibility statement applies to the website www.cristalceramicas.com and its Spanish, English, French and German versions.

1. Compliance status

We use the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and the EN 301 549 standard as our reference. This website is partially compliant with these guidelines due to the exceptions and non-compliances listed below.

2. Non-accessible content

Despite our efforts, some content may still have limitations:

Some downloadable PDF documents (catalogues, manuals and technical data sheets) may not be fully adapted for use with assistive technologies.
Some images may not have alternative text that adequately describes their content.
The colour contrast of all interface components has not yet been verified.

In addition, the website links to third-party content that is not controlled by CRISTACER, such as the stock enquiry portal, Google Maps and our social media profiles, whose accessibility is the responsibility of their respective owners.

3. Measures taken

Among other measures, the website provides:

A link to skip directly to the main content.
A logical heading structure on every page.
Forms with labels associated with each field.
Silent decorative videos that can be paused.
Content in four languages, with the language of each page correctly declared.

4. Preparation of this statement

This statement was prepared on 11 November 2026 based on a self-assessment carried out by CRISTACER. It will be reviewed periodically and, in any case, whenever significant changes are made to the website.

5. Feedback and contact details

If you come across an accessibility barrier, need content in an alternative format or would like to suggest an improvement, please email us at cristacer@cristalceramicas.com or call us on +34 964 602 852. Let us know which page or content is affected and we will reply as soon as possible and, in any case, within one month.

You can also write to us at: CRISTAL CERÁMICAS, S.A., Ctra. Viver – Puerto de Burriana, km 55,5 (Apdo. de Correos 64), 12200 Onda (Castellón), Spain.

6. Updates

We continue working to improve the accessibility of this website. This statement will be updated as the limitations described above are resolved.